To redeem LOT POINTS, provide your mobile phone number attached to your account before completing the transaction, then just let your concierge or server know you would like to use your credits!
If you are making a purchase online, you must login to your THE CLUB @ THE LOT account on our app. Please note your points must cover the full amount of the purchase. If they do not you can call the concierge and they can assist you in completing your purchase over the phone.
Comments
1 comment
i cannot redeem my points using the app. i have tried it on my phone and on my ipad. neither will work. both have the same error message which is that "card expiry date is missing or is an invalid date(Expiry=)" which shouldn't apply to points but only a credit card transaction.
Please sign in to leave a comment.