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General FAQ
See our Frequently Asked Questions Page for more information. Need additional assistance? Chat with us at the bottom ...
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THE CLUB @ THE LOT & Annual MEMBER Pass
Join THE CLUB and start earning LOT Credits for all your purchases on movie tickets, food and beverages. Also, see UN...
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Private Events & Group Sales
Click here for more information on booking your next Event! From corporate meetings to hosting your own private scree...
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In-Seat Dining FAQ
Did you know we offer in-seat dining service during every show? Click here for more information on how it all works.
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Surcharge FAQ
“In support of the new increases to new minimum wage and benefits for our dedicated Team Members, a 4% surcharge has ...
Promoted articles
- How do I contact the Cinema/Restaurant?
- How do I use my Gift Card online?
- What is the $2.00 Service Fee added to my Ticket Purchase?
- Code of Conduct: Please mind your P's and Q's
- Joining THE CLUB @ THE LOT
- When do I get my Birthday Ticket?
- How do I get CREDITS for Purchases made Online?
- Do I need a Physical THE CLUB @ THE LOT Card to Purchase Tickets?
- Are CREDITS Transferable, can Others use my Club Membership?
- How do I Redeem CREDITS?
- How much is one CREDIT?
- How do I Earn LOT CREDITS?
- Do I get a Loyalty Card when I Sign Up?
- Group Sales
- Private Events
- How can I better enjoy the film?
- How early can I place my food/beverage order?