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  1. THE LOT
  2. General FAQ

General FAQ

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See our Frequently Asked Questions Page for more information. Need additional assistance? Chat with us at the bottom right-hand side of the Help Desk.

  • What are the Customer Service Hours?
  • How can I purchase a gift card?
  • Do other establishments/department stores offer LOT gift cards?
  • Are tickets refundable?
  • How do I contact the Cinema/Restaurant?
  • At what age does a guest qualify for the SENIOR or CHILD pricing?
  • What is included in the price of the ticket?
  • What are your ticket rates?
  • Where can I find a lost item?
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